Any complaint against a certified massage therapist for a breach of the FQM’s code of ethics is forwarded to the syndic for review and investigation.
If, following an investigation led by the syndic, the breach of the code of ethics is confirmed, a complaint may be tabled before the disciplinary committee, which will determine the disciplinary sanction to impose upon the massage therapist at fault.
Disciplinary decisions rendered by the syndic and the disciplinary committee are kept confidential under the Act respecting the protection of personal information in the private sector.
Bernard Vézina – Chair
For further information, please contact:
Esq. Florence Bossé, syndic