{"id":4588,"date":"2017-04-27T08:30:12","date_gmt":"2017-04-27T12:30:12","guid":{"rendered":"https:\/\/www.fqm.qc.ca\/la-fqm\/certification-iso-9001-2015\/"},"modified":"2025-10-15T13:12:47","modified_gmt":"2025-10-15T17:12:47","slug":"certification-iso-9001-2015","status":"publish","type":"page","link":"https:\/\/www.fqm.qc.ca\/en\/fqm\/certification-iso-9001-2015\/","title":{"rendered":"ISO 9001:2015 certification"},"content":{"rendered":"<h2 style=\"text-align: justify;\">\u00a0<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-74909 size-full\" src=\"https:\/\/www.fqm.qc.ca\/wp-content\/uploads\/2023\/09\/Sans-titre-1024-x-384-px-1.png\" alt=\"\" width=\"1024\" height=\"384\" srcset=\"https:\/\/www.fqm.qc.ca\/wp-content\/uploads\/2023\/09\/Sans-titre-1024-x-384-px-1.png 1024w, https:\/\/www.fqm.qc.ca\/wp-content\/uploads\/2023\/09\/Sans-titre-1024-x-384-px-1-300x113.png 300w, https:\/\/www.fqm.qc.ca\/wp-content\/uploads\/2023\/09\/Sans-titre-1024-x-384-px-1-768x288.png 768w, https:\/\/www.fqm.qc.ca\/wp-content\/uploads\/2023\/09\/Sans-titre-1024-x-384-px-1-730x274.png 730w, https:\/\/www.fqm.qc.ca\/wp-content\/uploads\/2023\/09\/Sans-titre-1024-x-384-px-1-275x103.png 275w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2>Our commitment to quality<\/h2>\n<p style=\"text-align: justify;\" data-tadv-p=\"keep\">The FQM is both proud and excited to have implemented its own quality management system. We made a commitment to take all the measures necessary to establish this client satisfaction process. We also placed special emphasis on training and getting all our employees involved in rigorously identifying shortcomings in our system and adopting an attitude of continued improvement.<\/p>\n<p style=\"text-align: justify;\" data-tadv-p=\"keep\">We thus consider the quality management system to be a tool for continuously improving our work methods (and by extension) our performance as an\u00a0organization. This in turn helps us meet our objectives and uphold the highest level of excellence.<\/p>\n<p style=\"text-align: justify;\" data-tadv-p=\"keep\"><em><strong>POLICY ON QUALITY<\/strong><\/em><\/p>\n<p style=\"text-align: justify;\">The policy on quality adopted by the F\u00e9d\u00e9ration qu\u00e9b\u00e9coise des massoth\u00e9rapeutes agr\u00e9\u00e9s and the Institut de formation en massoth\u00e9rapie du Qu\u00e9bec is intended primarily to ensure that our products and services meet our clients\u2019 needs and expectations. It also reflects the FQM\u2019s commitment to meeting the continuous improvement requirements, which allows us to maintain efficiency and effectiveness across our quality management system.<\/p>\n<p style=\"text-align: justify;\">The FQM\u2019s quality commitment to our clients:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Superior products and services accessible across the province<\/li>\n<li>Great customer service<\/li>\n<li>Qualified staff attentive to the needs of clients<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">FQM management and staff are committed to upholding high-quality standards, drawing on the equipment and resources at our disposal. Our dynamic team works in partnership with clients, and we take pride in belonging to a leading massage therapy association like the F\u00e9d\u00e9ration qu\u00e9b\u00e9coise des massoth\u00e9rapeutes agr\u00e9\u00e9s and its Institut de formation en massoth\u00e9rapie du Qu\u00e9bec.<\/p>\n<h6>\u00a0<\/h6>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0 Our commitment to quality The FQM is both proud and excited to have implemented its own quality management system. We made a commitment to take all the measures necessary to establish this client satisfaction process. We also placed special emphasis on training and getting all our employees involved in rigorously identifying shortcomings in our [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":4581,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4588","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/pages\/4588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/comments?post=4588"}],"version-history":[{"count":3,"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/pages\/4588\/revisions"}],"predecessor-version":[{"id":81376,"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/pages\/4588\/revisions\/81376"}],"up":[{"embeddable":true,"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/pages\/4581"}],"wp:attachment":[{"href":"https:\/\/www.fqm.qc.ca\/en\/wp-json\/wp\/v2\/media?parent=4588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}